SERVICE FAQ



How can I find warranty status of my equipment?
Please review the warranty terms here. If you have a question whether or not a piece of equipment is covered then please feel complete our online service request.

How do I order parts?
Visit our manuals.keiser.com for a complete parts list based on equipment type and a either a parts order form, or an air system parts order form. After returning the form most requests are handled that same day.

How do I contact a service provider?
You can contact our service department at 1(800)888.7009 or internationally 1(559)256.8000 Mon-Fri (7 AM - 5:30 PM PST) to find information on your local service provider.

I have older M3 handlebars, how would I get replacement handlebars? Click here for information on acquiring replacement handlebars.

How would I contact the Keiser service department?
You may send an online service request or call 1(800)888.7009 or internationally 1(559)256.8000 Mon-Fri (7 AM - 5:30 PM PST)

Where can I find my equipment manual?
Please visit our manuals sub-site at manuals.keiser.com

How do I prevent equipment issues?
Please follow the preventative care checklist outlined here, this will help you prevent issues with equipment and help to provide them with a long lasting life span.

How do I clean my equipment?
Cleaning instructions can also be found using the preventative care checklist outlined here.

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