SERVICE FAQ
How can I find warranty status of my equipment?
Please review the warranty terms
here. If you have a question whether or not a piece of equipment is covered then please feel complete our online
service request.
How do I order parts?
Visit our
manuals.keiser.com for a complete parts list based on equipment type and a either a
parts order form, or an
air system parts order form. After returning the form most requests are handled that same day.
How do I contact a service provider?
You can contact our service department at 1(800)888.7009 or internationally 1(559)256.8000 Mon-Fri (7 AM - 5:30 PM PST) to find information on your local service provider.
I have older M3 handlebars, how would I get replacement handlebars? Click
here for information on acquiring replacement handlebars.
How would I contact the Keiser service department?
You may send an online
service request or call 1(800)888.7009 or internationally 1(559)256.8000 Mon-Fri (7 AM - 5:30 PM PST)
Where can I find my equipment manual?
Please visit our manuals sub-site at
manuals.keiser.com
How do I prevent equipment issues?
Please follow the preventative care checklist outlined
here, this will help you prevent issues with equipment and help to provide them with a long lasting life span.
How do I clean my equipment?
Cleaning instructions can also be found using the preventative care checklist outlined
here.